If you are a landlord using Rent Now to reference your tenants, you can simply:
- log in
- go to the Listing Manager page
- Click 'View' on the referencing order
- Click through to the reference page
- You can then click 'Edit Applicants' to cancel the reference.
Please note that references may already be chargeable at the time of cancellation, in which case we will send through a cancelled report to confirm that the referencing has been cancelled successfully.
If instead you have ordered standalone referencing, just email email@example.com from your registered email address and we will process this.