Tenants can offer a holding deposit at any point during the time your property is advertised.
Until you accept that holding deposit, your property will remain online. You will have 96 hours to respond to a proposed holding deposit before we'll automatically refund it.
When you accept the holding deposit we take your property offline and inform all previous enquiries that the property is no longer available.
You can find out more about why your property is taken offline here.
There's no need to get back in touch with tenants to cancel viewings - we do this for you by informing them the property is no longer available upon you accepting the holding deposit.
You can find out more about the next stages in Rent Now here