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Support Team

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Latest activity by Support Team
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    Support Team created an article,

    What do I do if my prospective tenant wants to pull out?

    It is rare for a tenant to pull out once they have placed a holding deposit. It can, unfortunately, happen however. If this is happening here's what you can do. At the point of referencing You have...

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    Support Team created an article,

    How can I upgrade to Rent Now?

    I have a free listing on OpenRent - how do I upgrade?  You can pay to upgrade your listing at any time. This will get your free advert onto Rightmove and Zoopla, where millions of users search for ...

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    Support Team created an article,

    Does my deposit protection scheme account have to be in the same name as shown on the AST?

    Does the account have to be in the same name? In short - no, there is no legal requirement for the name on the landlord's account with the deposit agency (e.g. MyDeposits) to be the same as the lan...

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    Support Team created an article,

    A guide to setting up a tenancy with a private landlord

    Rent Now Our Rent Now tenancy creation service ensures that your tenancy is set up in line with the best possible industry practice,  giving you peace of mind that your money is protected. We secur...

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    Support Team created an article,

    When and how can a landlord make a deposit claim?

    Can I make a claim on my tenant's deposit?  This is assessed on a case by case basis with the deposit protection agency, as well as the tenants involved. Firstly, you should speak with your tenants...

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    Support Team created an article,

    How does referencing work?

      We have a full, comprehensive guide to how referencing works on our blog! How Tenant Referencing and Credit Checks Work     - Speedy or Comprehensive Referencing? - Landlord Questions about Refer...

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    Support Team created an article,

    What if the landlord is a company?

    The Companies Act 2006 S43(1)(b) allows individuals to sign on behalf of a company. Alternatively, Section 44 of that Act allows the company itself to sign. However, this requires a second authoris...

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    Support Team created an article,

    My tenant is in rent arrears - what can I do?

    Landlords who have tenants with rent arrears may wish to seek legal advice, and OpenRent has legal partners who can assist via a free helpline. Please let us know if you require these details.  Leg...

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    Support Team created an article,

    How and when am I able to evict my tenant?

    The large majority of tenancies end by mutual consent. When this isn't possible, eviction is the process whereby a landlord can gain possession of a tenanted property.  Can this be done if the cont...

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    Support Team created an article,

    How can I serve notice to tenants?

    For a comprehensive guide to serving notice, read our blog guide on How to Serve Eviction Notices. When to Serve Notice The method and time-frame for serving notice will depend on the circumstances...