In order for us to provide you with the best guidance on how to proceed based on your situation and what you require from us, please could you fill in the information in the form below:
https://www.openrent.co.uk/notificationofdeath
Once we have received all the necessary information from this form a member of our team will be in touch to provide you with guidance on the next steps.
Please note if you are seeking to gain access to another user’s account, the process for doing so will require submission of legal documents followed by a 7 day period of security checks.
It is often quicker and easier to gain access to the deceased's accounts by contacting their email provider to gain access to their email address followed by resetting passwords to their online account.
We provide more guidance on what happens if a tenant dies in this article