We advise allowing three to five working days for comprehensive referencing and one full working day for speedy referencing.
Unfortunately, we can't be more specific since the process relies on being able to contact the tenants, their employers and previous landlords, and getting the required information from those people.
As such, sometimes a comprehensive reference can take only a couple of hours, but equally it can take a lot longer.
If referencing is taking longer than expected, it will usually be because the tenant needs to supply more information. For enquiries about in-progress referencing, you should contact the referencing team via the contact details provided on this dedicated page on your OpenRent account.
Within our Rent Now service, referencing is followed by contract-signing and payment of the deposit and first month's rent. To keep things moving efficiently, we notify and remind all parties by email and SMS whenever their input is required.
You can find an overview of Rent Now here.
Find out more about referencing here.