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Referencing

Click an article to find out more, or perform a search.

Adverse Credit

  • Understanding Individual Voluntary Arrangement (IVA)
  • Understanding County Court Judgement (CCJs)

General Questions: Landlords

  • How much does an applicant need to earn to pass referencing?
  • What should I do if my tenant's credit file wasn't located?
  • How can I order referencing?
  • What is included in referencing?
  • How long does referencing take?
  • Who needs to be referenced?
See all 10 articles

General Questions: Tenants

  • Does it matter if my credit file wasn't located?
  • How does referencing work?
  • Am I going to pass referencing?
  • What do I need if I am getting referenced?
  • What if I have a poor credit history?
  • What is a guarantor? What do they have to do?
See all 8 articles

During the Process: Landlords

  • What does 'proceed cautiously' mean?
  • What happens if a referee doesn't respond?
  • What does the risk score mean?
  • What's happening with my referencing?
  • I have a question about referencing
  • My tenant is having a problem completing the reference
See all 10 articles

During the Process: Tenants

  • I need to change my contact details for referencing
  • Which proof of identity documents do you accept?
  • Who should I provide as my referee?
  • Who do I provide as a referee if I own the business, or am self-employed?
  • Can I use savings instead of income?
  • How do I use Open Banking?
See all 18 articles
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