An inventory should be conducted just before, or at the start of a tenancy move in date. This is to ensure that the true condition of the property is documented and agreed by both parties.
Some landlord's may also choose to conduct a check-in with the tenants and the inventory clerk, which involved the clerk showing the tenants the property and the condition recorded.
How can I get a copy?
The inventory service is organised and paid for by the landlord, and we therefore send them a copy. It is then their responsibility to provide to you.
If your landlord hasn't given you a copy yet and you've already moved in to your property please feel free to reach out to them directly to request a copy. We can also chase them up on your behalf if the inventory was ordered through OpenRent, you just need to send us an email.
My landlord is making a claim on my deposit for damages, what do I do?
If the landlord is making a claim on your deposit for damages on the property, they will be required to provide it to the relevant deposit scheme as evidence.
If you would like any legal advice surrounding deposit deductions and your landlord's obligations surrounding the inventory the following organisations may be able to advise you:
- Citizen's Advice