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Tenant Guides

Finding a property through OpenRent

  • How can I find a property using OpenRent?
  • How do the search bar and email alerts work?
  • What is the commute time search?
  • How can I book a viewing?
  • Is the property I've seen still available?
  • The landlord isn't replying to my enquiry
See all 16 articles

Tenants: Tenancy in progress

  • How does the Tenant Concierge service work?
  • How can I get my deposit back?
  • How can I serve notice to my landlord?
  • I'm having a problem with my tenancy
  • Can I get a copy of my inventory if my landlord hasn't provided it?
  • Further help, advice and support resources for tenants

Renting on Benefits (DSS)

  • What is DSS?
  • Can I use benefits to top up my rent payments from any earned income?
  • Can the council pay my benefits to the landlord directly?
  • Do I always need a guarantor if I’m on benefits?
  • Does OpenRent accept tenants on DSS/Housing Benefits/Universal Credit?
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