Tenant Guides

Finding a property through OpenRent

• How can I find a property using OpenRent?
• How do the search bar and email alerts work?
• What is the commute time search?
• What to do when I have found a property I want to view?
• Is the property I've seen still available?
• The landlord isn't replying to my enquiry

See all 16 articles

Tenants: Tenancy in progress

• How does the Tenant Concierge service work?
• How can I get my deposit back?
• How can I serve notice to my landlord?
• I'm having a problem with my tenancy
• Can I get a copy of my inventory if my landlord hasn't provided it?
• Further help, advice and support resources for tenants

Renting on Benefits (DSS)

• What is DSS?
• Can I use benefits to top up my rent payments from any earned income?
• Can the council pay my benefits to the landlord directly?
• Do I always need a guarantor if I’m on benefits?
• Does OpenRent accept tenants on DSS/Housing Benefits/Universal Credit?