We do need a UK-based phone number for landlords and tenants that book viewings.
Landlords need a UK-based number since they need to be situated in the UK in order to show tenants around the property and manage the property once a tenant is found.
Tenants need to be in the UK to attend viewings and, of course, live in the property. So they will need a verified UK phone number to book a viewing or use Rent Now.
Tenants do not need a UK phone number to ask the landlord a question by pressing the blue ''Message Landlord'' button for most properties.
On some properties where the landlord has requested more advanced tenant verification before enquiring, phone number verification will be required to proceed.