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Other Topics

Browse other topics of support material.

Legal

  • Who is responsible for cleaning the property at the end of a tenancy?
  • What is Section 21 (Eviction)?
  • I've just bought a property with tenants, how do I let them know I'm the new landlord?
  • How do I notify my tenants of my new address?
  • How can I serve notice to tenants?
  • What if the landlord is a company?
See all 14 articles

General account issues

  • How do I change my name and contact details?
  • Why didn't I have to set a password?
  • I want to merge my OpenRent accounts
  • Can I delete my OpenRent account?
  • Do I need a UK phone number?

Advertising (General)

  • What is acceptable proof of ownership?
  • Can I advertise a commercial property with you?
  • I have placed an advert, what happens now?
  • How do I add a video to my advert?
  • How do I re-advertise my property after my tenancy has ended?
  • I'm receiving too many enquiries - can I pause or stop my advert?
See all 11 articles

Enquiry / Search

  • How can I book a viewing?

Rent and Deposit Collection

  • Can the start date and payment date be different when using Rent Now?

Refunds & Payments

  • Can I have an invoice?

Ultimate Advertising

  • Why do you use Rightmove, Zoopla, and other major portals?

Video Tutorials

  • How do I set up an email alert?

Rent Guarantee Insurance (RGI)

  • What is Rent Guarantee Insurance?

OpenRent Tenancy Agreement

  • Surrendering A Tenancy once the Contracts are Signed

Photography

  • Why have you added black borders to my photos?
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