Great news! You've placed your first OpenRent advert. You might be wondering what happens next for your advert and how your property will be shown on our partner portals.
When will my property be live?
Your property will be live on OpenRent.co.uk immediately.
If you have chosen our Ultimate Advertising or Rent Now packages, it will also be live on our partner portals within 3-6 hours. Gumtree may take a little longer as it has a slightly slower update time of up to 48 hours.
My property is live on the portals but my description or photos aren't the same, why?
All photos and descriptions need approving before being shown on the portals, this will be done within 3-6 hours of you posting your advert on OpenRent. As long as your description meets the description guidelines it will be shown on the portals within the allocated time.
If it doesn't match the guidelines, we use a standardised text to go onto the portals. Over thousands of properties, we've found this makes our adverts perform better on average (tenants get the information they're more interested in quickly), helping you find the right tenants faster.
We are however happy to use full descriptions when landlords tell us it's important to them. You can set your description preferences here.
What are the description guidelines?
- No ALL CAPS sections (bold is better suited)
- No links/urls
- No personal contact details (phone numbers/email)
- Reasonable spelling/capitalisation/number of paragraphs
- No first-person references (e.g. I am renting my spacious 2 bed)
- No references to Agents (e.g. No Agents)
- No full property address (e.g. door number, full postcode)
I've recently edited my advert, why aren't the edits showing up across all the portals?
If you've saved your edits they will show across the portals within 3-6 hours.
What is proof of ownership?
Sometimes the portals will ask for proof of ownership for a property to ensure you are the owner or have the owner's permission to advertise a property.
Specifically, acceptable documentation to show you own the property is any one of the following:
- Land Registry Title
- Insurance Certificate
- Signed Letter from Solicitor (Completion Letter / Confirming Ownership)
- Mortgage Letter
You can upload this straight to your advert (it will not be visible to the public) and this can be stored on your account in case you ever need to re-advertise.
- Manage your Account Preferences
- Rent Now