Landlord Guides
Setting up as a landlord
- Guide to OpenRent
- Registering as a landlord in Scotland
- How does a landlord get a 'verified' badge on their OpenRent profile?
- What are my requirements as a landlord?
- Can you help me value my property?
- How can I protect myself as a landlord?
Using OpenRent's Services
- What is OpenRent all about?
- What services do OpenRent provide?
- How much does OpenRent's service cost?
- How does the free listing work?
- When should I purchase Rent Now?
- Is the cost of Rent Now a one-off payment?
Advertising (General)
- Does my property need an Energy Performance Certificate (EPC)?
- What is acceptable proof of ownership?
- Can I advertise a commercial property with you?
- My property isn't available yet.. Should I still list it?
- How does searching work? Can I change my title?
- Which major portals do you advertise with?
Creating an Advert
Managing Enquiries
- What is a Verified Tenant?
- How do tenant enquiries work on OpenRent?
- How does pre-screening and auto reply work?
- What features does OpenRent have to help me manage my enquiries?
- How do I arrange viewings with tenants?
- How do I arrange viewings with tenants using your smart viewing arrangement tool?
Management Plus
- Management Plus: When will my issue be fixed?
- Management Plus: What number do I call to fix an issue?
- Will OpenRent notify the Tenants that I have Management Plus?
- Management Plus: How do I get a quote for a non emergency issue?
- Management Plus: Who will you send to fix the issue?
- Management Plus: Who pays for a non-emergency issue?
Tenants on Benefits (DSS)
- Can I advertise 'No DSS'? Is it illegal or discrimination?
- Can my tenant’s benefits be paid directly to me?
- I need to be paid in advance – are benefits paid in arrears or in advance?
- Will I have to pay the council all the rent I’ve collected if the tenant has been claiming benefits fraudulently?
- If I let to a tenant on benefits, how will they pay the rent if their circumstances change over the course of the tenancy?