Landlord Guides
Setting up as a landlord
- How does a landlord get a 'verified' badge on their OpenRent profile?
- Guide to OpenRent
- How do I list my property with you? A five step Guide
- What kind of description should I use?
- Why should I use a smart description?
- Why should I take a deposit?
Using OpenRent's services
- How do I arrange viewings with tenants using your smart viewing arrangement tool?
- Why do you use Rightmove, Zoopla, and other major portals?
- What is OpenRent all about?
- When should I purchase Rent Now?
- Is the cost of Rent Now a one-off payment?
- How can I upgrade to Rent Now?
Advertising (General)
- What features does OpenRent have to help me manage my enquiries?
- I have placed an advert, what happens now?
- How do I add a video to my advert?
- How do I re-advertise my property after my tenancy has ended?
- I'm receiving too many enquiries - can I pause or stop my advert?
- What photos can I upload to my advert?
Tenants on Benefits (DSS)
- Can I advertise 'No DSS'? Is it illegal or discrimination?
- Can my tenant’s benefits be paid directly to me?
- I need to be paid in advance – are benefits paid in arrears or in advance?
- Will I have to pay the council all the rent I’ve collected if the tenant has been claiming benefits fraudulently?
- If I let to a tenant on benefits, how will they pay the rent if their circumstances change over the course of the tenancy?