As a tenant being referenced, you will be updated on the process as soon as it is completed. If it has been five days, we will send you an update, too.
You can also check the progress of your report manually on our website at any time on the Rent Now manager page, and the clicking View Application. Here you will see a summary of the referencing order and an update on its status.
The landlord is kept informed at every stage of the referencing process, too. If your reference is complete, talk to the landlord and they will discuss next steps with you.
Ultimately, it's always up to the landlord how to proceed. You could end up renting the property even if you fail referencing. Read more about this scenario here.
If the reference hasn't been completed yet, you can also get an update from our referencing partners by calling them on 01227 467 250 or emailing them at firstname.lastname@example.org.