Not all tenancy issues are emergencies, but they will still need to be solved. Thankfully with our management Plus service if the issue is non emergency we are still able to help.
If your issue is not an emergency and not covered by your insurance policy, you can instead request a quote from our vetted supplier network to help resolve the problem. To request a quote simply press the blue “Get this fixed now!” button on the “Issue Details” page once the issue has been reported
You can see guidance on how to report an issue here:
https://www.openrent.co.uk/kb/articles/10899003909649-How-to-use-Issue-Reporting