There are two types of credits you can have on your account. Both can be gained for various reasons. The most common is if you have paid for a service but not yet used it.
1. Advertising Credit
This is a credit for our Ultimate Advertising package, which you can find more about here.
You can use this when publishing your property at the end of the ad-creation process.
Once you've found tenants using the credit you can choose whether to purchase our Rent Now service to set up the tenancy.
2. Rent Now Credit
Does what it says on the tin! This is a credit for using our tenancy set up service Rent Now.
This will be automatically applied once you have completed the Rent Now process and you have handed over the keys to your tenants for the move-in. This does not include our Advertising Credit, but can be used in conjunction with it.
If you have any of the above credits on your account you can use them at any point in the future, with no expiry!