The Rent Now credit on your account gives you access to our Rent Now tenancy creation service. A Rent Now credit can’t be used for advertising - for this you would need an Ultimate Advertising credit, which can be purchased when publishing your property.
- What’s included in Rent Now?
- What about referencing?
- How can I use my Rent Now Credit?
- What if I don’t have a Rent Now credit, can I still use Rent Now?
What's included as part of the Rent Now service?
- Holding deposit processing
- Access to and ability to edit our professional contract
- Secure online contract signing
- Initial rent collection
- Tenancy deposit protection in government-approved deposit scheme, mydeposits
- Access to a deposit-free deposit option, Reposit
- Automatic serving of the prescribed information and How to Rent guide
- Free tenant concierge service
- Access to our optional ongoing Rent Collection Service
- Access to our free renewals service
We have a dedicated information page which explains the Rent Now service here.
What about referencing?
Landlords also have the option to order referencing for any tenants or guarantors.
It costs £20 per reference ordered during Rent Now - the cost of referencing is not covered by a Rent Now credit.
As the number of references for each tenancy can vary, we leave this as an optional extra for landlords to order as they require.
How can I use my Rent Now credit?
If you pre-purchase Rent Now when you list your property with our Ultimate Advertising + Rent Now option, then we will put a Rent Now credit on your account for you to use when setting up the tenancy.
You can begin Rent Now at any time by asking your chosen tenant to press the green Rent Now button on your listing or by requesting a holding deposit from them here.
We only charge you at the end of the Rent Now process when we transfer you the rent. If you have a Rent Now credit on your account, we will use up that credit. If you don't, then we simply deduct the charge for our Rent Now service from the first month's rent.
Rent Now credits are not listing-specific, so even if you don’t set up the tenancy with us this time, you will be able to use our Rent Now service next time for no further cost on any property you list with us, even if you list using the OpenRent only or Ultimate Advertising option.
What if I don't have a Rent Now credit, can I still use Rent Now?
There's no need to pre-purchase Rent Now. Once you've found a tenant for your property, just request a holding deposit from the tenant here.
As above, when we transfer the rent at the end of the process, we will simply deduct the charge for Rent Now.
- Find out more about referencing