Using our free renewals service, you can't currently:
- Change the landlord
- Add or remove landlord co-signatories
- Increase deposit amount
- Change the property address
- Change the day of the renewal date as it must be in the future and the same day of the month as the original contract
- Make any changes if your property is in Scotland
If you would like to change any of the above you'll need to create a new tenancy through Rent Now.
This will involve refunding the deposit held on the first tenancy to the tenants. As this would be an entirely new Rent Now this will be charged at the standard Rent Now price.
While we appreciate this seems like a simple change, some changes to the contract are considered legally significant, and this requires a new tenancy to be set up in order to be legally sound.
Since the tenancy is between you and the tenant, you're alternatively free to arrange this yourself.
How to make this change through OpenRent:
If you'd like us to help set up this new tenancy using Rent Now, we advise proceeding as follows:
1) Duplicate your listing by clicking 'Re-list' next to the relevant tenancy here:
https://www.openrent.co.uk/listingmanager/properties - you can edit your listing prior to publishing.
2) Once you have a live listing, ask your tenant to apply for the property using the green Rent Now button and we will take you through the process.
3) Request referencing on any new tenants. You can skip the referencing step (if you don't want this), just reference the incoming tenants or ask to have all tenants referenced, this is up to you.
4) Issue the new contract, and wait for all parties to sign.
5) With the new contract in place you can return the deposit from the previous tenancy. Please treat this as if an entirely new set of tenants were moving in - any deductions for the tenancy that is ending need to be made from the relevant deposit and you should consider the need for a Check-out Inventory.
You will have received an email from your deposit protection service when we first set up the tenancy with the details you'll need to make the repayment. If you have any problems repaying the deposit we'd advise that you contact the deposit scheme directly for assistance.
Please note: We strongly advise against refunding the deposit for your current tenancy until you have signed a new agreement with the new set of tenants. Not doing so could result in tenants being in the property with no contract, which puts you at risk.
6) Once the new contract is in place, we will contact the tenants with payment details and request the deposit and first month's rent for the new tenancy.
We will be collecting the deposit to re-protect it as well as a month's rent as a part of our standard process. We'll also deduct the charge for our Rent Now service from the first month's rent.
You can agree with the tenants what amount they need to pay and when, however we need to receive the full balance before the move-in date. We confirm to all parties via email once we have received this.