The EU's Fourth Money Laundering Directive requires that companies take extra customer due diligence measures when processing a particularly large transaction (or series of linked transactions).
We aren't currently able to ensure that these due diligence measures are always carried out within our Rent Now process without undermining crucial aspects which keep the process streamlined and at the landlord's discretion.
For example, the ability to choose which tenants are and aren't referenced, or add landlord co-signatories to the tenancy agreement.
Fortunately, however, the limit of £12,000 should only apply to a small minority of tenancies.
For the small number of tenancies that are affected, landlords are free to add custom clauses to the Tenancy Agreement and ask tenants to pay any additional rent in advance to them directly if required.
Please note this is only available for Lodgers Agreements, or contracts signed in either Wales or Scotland. As a result of the Renters’ Rights Act 2025 it is illegal to take multiple months’ Rent in Advance for tenancies in England. For tenancies in Scotland only up to 6 months’ Rent in Advance may be requested.