Referencing report
If you have ordered references for your tenants through OpenRent, you can download them from this page.
Rent payment history
If you are using our Rent Collection service, you can download a copy of the tenant's payment history by following the instructions below:
- Click the 'View Tenancy' button here for the tenancy that you are looking to download this information for.
- Scroll down to the 'Rent Payments' section and click the 'View current payment status' button. If this is not displayed in this section, this means that you are not using our Rent Collection service.
- On the next page, you will be able to see a list of the tenant's payments under the 'Tenant Payment History' header, and can download a copy of this information using the 'Export as PDF' button.
If you are using our Rent Collection feature, and a rent payment is late, we will send the tenants chaser emails to inform them of this. We will also email you at the same time we email them, and you can locate these emails using the subject 'Late Rent Payment for...'.
Inventory report
If your inventory was ordered through OpenRent, you will be able to download a copy of this here.
If you uploaded an inventory document to the 'Tenancy Documents' section of your tenancy, we will have emailed the tenants at the time to inform them of this. You will also have been copied into this email, and can locate it using the following subject: 'New document uploaded for...'.