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During the Process: Tenants

Info for tenants on tenant referencing

  • I need to change my contact details for referencing
  • Which proof of identity documents do you accept?
  • Who should I provide as my referee?
  • Who do I provide as a referee if I own the business, or am self-employed?
  • Can I use savings instead of income?
  • How do I use Open Banking?
  • Which banks support Open Banking?
  • What if I can't use Open Banking?
  • Why can't I upload documents to my reference application?
  • Can I verify my income without using Open Banking or providing a referee?
  • My referee has not received the link to provide the reference
  • What's happening with my referencing?
  • Where do I send referencing documents?
  • I need to fill in missing information on my referencing
  • Can I amend my reference once it has been completed?
  • Which income sources can I add to a reference?
  • What is my tenancy type?
  • Which benefit types should be included on a reference?
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