Rent Now: Landlord Guide
Rent Now is our tenancy creation service. It makes it easier than ever for tenants and landlords to create a legal, safe and secure tenancy agreement. Find out more about the steps involved. Select a section below, or perform a search!
Rent Collection
- I have an existing Rent Now tenancy, how do I use your Rent Collection service?
- Do you send me written confirmation of receipt of every rent payment?
- Is Rent Collection Optional?
- I've opted for rent collection in Rent Now. What happens if my tenant does not pay rent to OpenRent?
- How does Rent Collection work?
General questions
- How do I cancel a signed tenancy?
- Can I let to a tenant whose visa is due to expire?
- I've agreed a new lower rent amount with the tenant, how do I proceed with Rent Now?
- What do I do if my prospective tenant wants to pull out?
- Can I use OpenRent's contract without the rest of 'Rent Now'?
- Why Rent Now?
Holding Deposit: Beginning Rent Now
- Can a tenant pay the holding deposit directly to me?
- Why does it take my property offline if a holding deposit is placed?
- I've found a tenant: how can they initiate Rent Now?
- A tenant has placed a holding deposit but I'm unsure if I want to use Rent Now
- Why do tenants have to place a holding deposit?
Referencing
Contract-signing
- What do I enter for the 'Maximum number of Occupants' on the contract? And who counts as a tenant?
- How can I change the tenant's address in the contract?
- How can I add another landlord to the AST as a co-signatory?
- What is the OpenRent AST/Contract? Can I modify it?
- Can my tenant pay multiple months' rent in advance?
- Digital Signatures - What do I need to know?
Payment of Deposit and Rent
- How does rent payment work in Rent Now?
- Do you serve tenants the prescribed information relating to the deposit?
- In Rent Now, why do you hold the rent for 7-14 days before releasing it to the landlord?
- How can I create a DPS ID?
- Do you have Client Money Protection?
- Why does OpenRent process deposits?
During the tenancy
- How to Renew a Rent Now Tenancy for Free
- One of my tenants is moving out, how can I manage this within Rent Now?
- I'm renewing my contract but a tenant has lost access to their account, what can we do?
- My tenancy has ended, how do I return the deposit to my tenants?
- What happens at the end of my contract's fixed term?
- What happens to my tenancy/contract if OpenRent stops trading?