Rent Now: Landlord Guide
Rent Now is our tenancy creation service. It makes it easier than ever for tenants and landlords to create a legal, safe and secure tenancy agreement. Find out more about the steps involved. Select a section below, or perform a search!
General questions
- Why Rent Now?
- What are the steps involved in Rent Now?
- How quickly can Rent Now be completed?
- Can I use my own contract or deposit registration as part of Rent Now?
- Can I have multiple, parallel Rent Now applications?
- Can I advertise a property with my Rent Now credit?
Holding Deposit: Beginning Rent Now
- I've found a tenant: how can they initiate Rent Now?
- What happens when I accept a holding deposit?
- Why do you take my property offline if I accept a holding deposit?
- Can I request a larger holding deposit?
- Can a tenant pay the holding deposit directly to me?
- I've accidentally requested a holding deposit from a tenant - how do I undo this?
Referencing
- Guide to referencing
- How do I reference a proposed guarantor?
- How do I add a guarantor to my tenant's referencing application?
- I need to change the status of a tenant to a guarantor, or vice versa
- What happens with referencing if I skip to contract signing?
- My tenants have failed referencing - how do I re-market my property?
Contract-signing
- What is the OpenRent AST/Contract? Can I modify it?
- What is the break clause in the OpenRent contract?
- Can my tenant pay multiple months' rent in advance?
- How can I add another landlord to the AST as a co-signatory?
- I've changed my mind about the application - can I re-market my property?
- I don't want to use your contract - what do I do?
Payment of Deposit and Rent
- When do tenants need to pay the rent and deposit?
- In Rent Now, why do you hold the rent for 7-14 days before releasing it to the landlord?
- Do you serve tenants the prescribed information relating to the deposit?
- How does rent payment work in Rent Now?
- Why does OpenRent process deposits?
- Do you have Client Money Protection?
Rent Collection
- Pausing Rent Collection
- How does Rent Collection work?
- I have an existing Rent Now tenancy, how do I use your Rent Collection service?
- I've opted for rent collection in Rent Now. What happens if my tenant does not pay rent to OpenRent?
- Do you send me written confirmation of receipt of every rent payment?
- Is Rent Collection Optional?
During the tenancy
- My tenancy has ended, how do I return the deposit to my tenants?
- How do I end my tenancy on OpenRent?
- What happens at the end of my contract's fixed term?
- How to Renew a Rent Now Tenancy for Free
- My deposit exceeds the cap - do I need to refund it if I'm renewing the tenancy?
- One of my tenants is moving out, how can I manage this within Rent Now?